This document is a draft prepared for review. It is not final legal text and must be reviewed by a qualified professional before publication.
Privacy Policy
What data we collect and how it is used, including account registration data.
REVIEW: adapted from legacy copy
This document was adapted from the previous Alpha Maverick site to the current gold/XAUUSD & MetaTrader 5 product. Please verify all wording with legal counsel before publishing.
1. Introduction
Alpha Maverick ("we," "us," "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you access our website, platforms, and related services (collectively, the "Services").
By using our Services, you agree to the practices described in this Policy.
2. Information We Collect
(a) Information You Provide Directly
- Identification and contact details (name, email)
- Account details (username, password)
- Billing and subscription information (processed securely by Stripe)
- Communications and support messages
We do not collect sensitive financial information such as broker passwords or funding details.
(b) Information Collected Automatically
- Technical data (IP address, browser type, device information)
- Usage data (pages visited, actions taken, timestamps)
- Log data and diagnostic information
- Cookies and similar technologies (see our Cookie Policy)
(c) Information From Third Parties
- Your broker, strictly for service delivery and integration (e.g., connection status)
- Analytics partners, for aggregated usage data
- Third-party platforms, where you interact with Alpha Maverick
Alpha Maverick does not receive or access client funds, KYC documentation, or broker account passwords.
3. How We Use Your Information
We use your personal data to:
- Provide and maintain our Services
- Process subscriptions and payments securely
- Communicate service updates, notifications, and support responses
- Improve platform performance, user experience, and security
- Detect and prevent misuse, system abuse, or suspicious activity
- Comply with legal obligations and cooperate with regulated partners where necessary
We do not use your data for automated decision-making with significant legal effects.
4. Sharing Your Information
We do not sell, rent, or share your personal data with third parties for commercial, marketing, or any other purposes unrelated to the delivery of our Services.
Your information is treated with strict confidentiality and will never be disclosed to outside parties except where strictly required by law or by a competent regulatory authority.
5. Data Retention
We retain your personal data only for as long as necessary to deliver the Services, meet legal, accounting, and tax requirements, resolve disputes, and enforce agreements.
Data that is no longer required is securely deleted or anonymised.
6. International Data Transfers
Your data may be processed on servers located in the UK or EEA. If processing occurs outside your home country, we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, in accordance with GDPR requirements.
7. Security
- Encrypted data storage and secure transmission
- Restricted access based on role and necessity
- Continuous monitoring and regular security reviews
- Controlled access to systems and administrative panels
No system is completely secure, but we take all reasonable steps to safeguard your information.
8. Your Rights
Under GDPR and applicable data protection laws, you have the right to access, correct, delete, withdraw consent, object to certain processing, request restriction of processing, and receive a copy of your data (data portability).
To exercise any of these rights, contact us at:
Email: inquiries@alphamaverick.io
We respond to all valid requests within the legally required timeframe.
9. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect or process data from minors.
10. Changes to This Privacy Policy
We may update this Policy periodically. Any updates will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have questions, concerns, or data rights requests, please contact:
Email: inquiries@alphamaverick.io
Last updated: 2026-08-24